Position: Community Operations Manager
Responsibilities:
- Operate and manage the community based on phase-specific goals and plans, achieving user acquisition and retention.
- Enhance community engagement, plan and execute community activities, and meet business performance indicators.
- Identify user needs and design, interact, execute, and track the effectiveness of online/offline marketing activities, responsible for user retention, activity levels, and conversion rates.
- Actively engage with users to identify potential and core users, facilitate user conversion, and develop key user nurturing plans to maintain user activity.
- Record and analyze daily operational data to reflect community/user behavior, improve community structure, and optimize operational strategies.
- Maintain close communication with community members, gather and summarize feedback, and make timely adjustments and improvements, ensuring effective communication with relevant departments.
- Manage the MOD and ambassador teams within the community, guiding core members in building community culture and expanding brand influence.
Requirements:
- Bachelor’s degree or higher, with over six months of community operations experience (experience managing MODs is a plus).
- Strong understanding of the blockchain industry with excellent execution skills.
- Familiarity with Discord/TG tools.
- Fluent in both English and Mandarin.
- Sensitive to trending topics, capable of engaging and strengthening community relations, and able to stand out in a crowd.
- High enthusiasm for community engagement, with familiarity of local cultures and operations in multiple countries.
Position: Social Media Manager/Content Manager
Job Responsibilities: